For 14 years, Stan Beaton kept a voicemail from his late wife to hear her voice until an upgrade to his phone line caused the recording to be deleted.
68-year-old Stan Beaton resisted changing telephone companies for 14 years; “I’ve always resisted changing companies because whenever I mentioned that my wife’s voice was our voicemail message and would it be retained and each company said no, so that’s why I never changed.”
“Sadly it disappeared. I was absolutely devastated by it, but also extremely angry. In the early days [I listened to it] quite often. Basically, it came to the point when if I felt low then I would listen to it.”
In December I learned that it had disappeared. I just could not tell people how it affected me at that time. It really did devastate me.
After having heard Mr. Beaton’s story, 11 engineers teamed up to try to recover the lost audio recording.
Executive director of engineering at Virgin Media, Rob Evans, spoke with the BBC, admitting that, “the chances of its recovery were slim.” Three intense days of searching later, the dedicated team found the message!